It’s everywhere. Higher education institutions have unprecedented challenges to consider. What does “going to college” mean? How will revenue change? What will enrollment look like and what are we going to do about it? Where can costs be reduced and gains still made? In this session Mike Lubben, SVP of Business Development at Inceptia, talked with Steve McDowell, the Director of Financial Aid Services for the Connecticut State Colleges and Universities (CSCU) system, to find out how they are looking ahead to the next school session. The conversation focused on the role verification services plays with reducing melt, staffing challenges, expense management and verification lift.

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